Google Ads account suspended? Identify the category before you appeal.
A suspension is not a normal ad disapproval. Start by identifying the exact policy category, what materially changed, and whether your public website and evidence are actually ready for review.
First: do not create a replacement account
Google states that related or newly created accounts can also be suspended. Treat the current account and its stated suspension reason as the starting point rather than trying to route around enforcement.
What to capture before doing anything else
Save the exact suspension notice, the date it appeared, your most recent website/domain/billing/agency changes, and the history of any prior appeals. These facts determine which checks matter.
Three common evidence surfaces
Business identity and contact details; offer/pricing/customer-journey clarity; and consistency between the website, business entity, payment profile and any third-party brand relationships.
When a paid audit is useful
A paid pre-appeal audit is most useful when you still have a legitimate path to remediation but cannot confidently identify the material gaps. If you have exhausted appeals or repeatedly attempted circumvention, PolicyFix may decline the sale.
Before you spend another appeal
Run the browser-only diagnostic. If the case looks unsuitable for a paid audit, PolicyFix will say so rather than forcing a checkout.
Official references
Policy claims should be checked against current official Google guidance. PolicyFix links to the relevant source rather than presenting itself as an authority over Google's enforcement decision.